Can you ship gold jewelry internationally? Yes - here's exactly how it works: carriers, documentation, customs, insurance, and what to expect when ordering from Kyrgyzstan.
Is It Legal to Ship Gold Jewelry Internationally?
Yes - personal gold jewelry can be shipped internationally through standard courier services. This is a legal, routine transaction that thousands of buyers worldwide do every day.
The key distinctions:
- Personal jewelry shipments (gifts, personal purchases): Generally treated as personal goods with lower customs barriers
- Commercial imports (bulk, resale): Subject to import duties, taxes, and business documentation
We ship both personal and commercial orders, and will guide you through the appropriate documentation for your situation.
Carriers We Use
Diamond Gold Company ships via:
DHL Express - Our primary carrier. Fully tracked, insured, fast. 3–7 business days to UAE, 7–14 to Europe. DHL handles customs clearance in most destination countries.
FedEx International Priority - Alternative for destinations where DHL service is slower or more expensive.
EMS (International Postal Service) - Available for budget-conscious shipments where speed is less critical. Slower but more affordable. Not recommended for valuable pieces.
For all shipments above $200, we use DHL or FedEx exclusively.
Documentation for International Shipments
Every international gold jewelry shipment requires:
Commercial Invoice - Lists the declared value, item description (gold purity, weight), seller and buyer information, and country of origin (Kyrgyzstan).
Packing List - Itemized description of what's in the package.
Hallmark Certificate - Proves the metal purity and legitimacy of manufacture.
Certificate of Origin - For some destination countries, confirms the goods are Kyrgyz-manufactured.
We prepare all documents in-house and attach them to every international shipment.
Customs Import Rules by Destination
United Arab Emirates
- Personal imports: No import duty on personal jewelry (reasonable quantities). No VAT on gold bullion; 5% VAT may apply to jewelry.
- Commercial imports: Require standard import documentation and may be subject to customs review.
- Our experience: Orders to UAE customers are well-established in our workflow. We declare all shipments accurately - no misrepresentation.
Russia
- Personal imports: Goods up to 200 EUR in value per shipment for individuals are duty-free. Above this threshold, customs duties apply.
- Commercial imports: Require a licensed importer in Russia. We work with importers for B2B orders.
- Sanctions note: International shipping to Russia requires using carriers with Kyrgyz transit routing. We have established this workflow.
Kazakhstan
- Kyrgyzstan and Kazakhstan are both in the Eurasian Economic Union (EAEU). Goods move freely within EAEU - no customs barriers.
European Union
- Import VAT applies to all goods entering the EU.
- Jewelry imports may be subject to duty depending on origin and value.
- We can advise on EU-specific documentation.
Turkey
- Import duty on jewelry applies (varies by category and declared value).
- We ship regularly to Turkish customers.
Insurance and Risk
We recommend declaring the full value of shipments and insuring accordingly. DHL and FedEx offer:
- Standard carrier liability: Limited (often $100–200 without additional insurance)
- Declared value coverage: Full declared value protection, additional fee (typically 1–3% of declared value)
For orders above $300, we strongly recommend full declared-value insurance. We include this by default on high-value orders.
What happens if the package is lost or damaged:
- Customer notifies us within 48 hours of expected delivery
- We file a carrier claim
- If the carrier accepts the claim, we either replace the item or refund the insured value
- Our policy: we make it right for the customer regardless of carrier claim outcome
Typical Timeline
| Stage | Duration |
|---|---|
| Order processing | 1–3 business days |
| Manufacturing (custom) | 2–4 weeks |
| In-stock items | 1–3 days |
| Shipping to UAE | 3–7 business days |
| Shipping to Russia (via EAEU) | 7–14 business days |
| Shipping to EU | 7–14 business days |
Frequently Asked Questions
Can you ship to a hotel address in Dubai?
Yes - we ship to hotel addresses regularly for customers visiting the UAE.
Can you include a gift message?
Yes - at no extra charge. We include a handwritten card if requested.
What if customs opens the package?
This happens occasionally. Our documentation is accurate and complete, so legitimate customs inspection causes no problems. Delivery may be delayed by 1–3 days.
Do you ship to Saudi Arabia and Qatar?
Yes - we ship to all GCC countries. Process is the same as UAE.